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Tracker Pro Features

  • Call Log - to log all incoming contacts and inquiries
  • Quote Log - to escalate a call to a quotation, cost it and schedule into your diary.
  • Job Log - escalate a quote or call to a live job, cost it and schedule into your diary. Repeat Servicing (never miss another service again).
  • Contract Renewal Manager - Allows individual contract offers and renewal offer tracking.
  • Sage Line 50 integration lets you post invoices, customers and suppliers to and from Sage.
  • Report writing tool to allow you to design your own reports, all regulatory reports included + more.
  • Diary and Scheduling screens to book jobs against engineers.
  • Automatically sync job details to engineer mobile app and sync completion details back into main database.
  • Electronic filing cabinet - drag files into a customer’s cabinet then go paperless.
  • Word Processor - write letters to your customers easily filing them in the electronic filing cabinet.
  • Export information easily to an Excel spreadsheet.
  • Send appointments to engineer’s i-Phone.
  • Send ICS Outlook diary entries to customers upon booking jobs.
  • Create False Activations, Scheduled & Corrective Maintenance Stats and complaints statistics easily.
  • Create Unattended Backup jobs which run even when you are not there to ensure your data is safe. 

 

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