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Synchronization

Tracker Pro Mobile allows your mobile service engineers to manage all their jobs while on the move, viewing jobs booked, schedule in emergency jobs, taking a customer’s signature upon job completion, recording materials & hours used, processing credit card payments and entering test results on their iPhone.

Tracker Pro  Mobile allows your service engineers to manage their jobs and quotations on the move without the need to return to the office for paperwork.

It  synchronises with the office Tracker Pro job management system allowing all jobs,  appointments and information to be efficiently passed from the office to the engineer and back with details of work undertaken by the engineer .

The screens and data entry are intuitive with the ability to view jobs in a list or within a diary allowing the engineer to easily retrieve the details and then log work undertaken.

Upon completing work , your engineer can take a signature from the customer, store pictures of the completed job, enter test results, process a payment from the customer and then synchronise all the information back to the office database with ease. Should an emergency call out late at night be received, they can check the customer contract status on Tracker Pro Mobile  before deciding if the visit should be charged for.

 

Features of Tracker Pro Mobile 

 

Features

Mobile App

View Engineer Diary

 

View Customer Details

 

View Customer Contracts

 

View Service History

 

View all Jobs and Appointments

 

Enter Time of Attendance

 

Enter materials used

 

Enter test results

 

Accept credit card payment

 

Create new jobs

 

Create a new customer

 

Sync data with Main Application

 

Close Jobs and Close Appointments

 

Take customer signature

 

Take pictures of Job

 

Survey site and build quotation