Tracker pro now integrates with your favourite diary system.  Simply enable the diary integration for any user.

All appointments added to Tracker Pro will appear in the engineer's diary in Outlook , Google and any other diary system you use.  

All movements of that appointment will also be kept in sync. 

You can easily create test grids for your components installed on any system , testing  consistently on every visit with minimum of fuss.

You can now create, edit and delete new item test grids using the editor on the Admin Cloud application, released today.  This includes a simple way to re-order the questions by dragging them on the setup screen plus quick action buttons for Edit, Delete, Clone and Show/Hide. It allows drop down list, checkbox, memo box and number box style questions to be defined. The resulting grid displayed on the engineer app can be quickly completed by the engineer for every asset or component on site including the saving of unlimited pictures for any test row. Standard test grids have been added for many different disciplines with users able to setup and edit their own to suit the site and circumstances.

An enhancement has been published allowing Gallery pictures to be added and stored in the Installation record. Furthermore a new enhancement across all Gallery screens in the Engineer App, Admin App (Jobs, Calls &  Quotes)  allows a Gallery picture to be tagged for inclusion in all future jobs and to be added to the Installation.

Finally Gallery items now also have an edit button to allow the value of the label, the tags and the picture itself to be edited and changed.

This feature enables a user to add a Gallery   picture that will add itself to all future jobs and appointments. A good example where this would be useful is where you have a set of Plans in the Gallery that you always wish to be on display in every future job.

A number of enhancements have been released on Tracker Pro Cloud in line with customer feedback.

An additional  monthly Timeline view has been added to Tracker Pro.  A new favourites feature and filter has been added to the Reports menu and some new dynamic, reports added that collapse and expand sections based on engineer completion.

A new engineer check has been added along with screens to keep your jobs flowing smoothly with minimum of fuss across Tracker Pro .

No Job or Appointment will ever be left in limbo  and all users across the system will know what needs to happen next.

The subsequent actions required to keep a job moving are managed in the To Do module which has a set of new  screens in the Admin Cloud App allowing you to quickly re-schedule a job or re-allocate the action to another Tracker Pro user triggering an alert on their device.

New alerts have been added to the Admin and Engineer Cloud Applications to alert users to any new actions they have been allocated. 

Watch out for an Engineer Dashboard later this week alerting you to appointments that are incomplete and allowing  reminders to be sent to your engineer quickly.

Enhancements to make the capture of information for UKAS False Activations and Reactive response statistics slicker has been released on the Cloud Apps.

False activations information and  customer appointment requests making it allowable within reactive statistics calculations has been  integrated into the Admin and Engineer Cloud applications to minimise administration work and make the process of capturing information for stastistics simpler    .

Admin users, Engineers and your customers can now  load and view files or documents that have been added to the recently released Cloud File Manager.

It could not be easier; simply double tap the file icon on your phone or double click your mouse and it will load the file in a lightweight and fast viewer.

Additionally engineers and customers can add,  delete and download documents from the new File Manager  easily using drag and drop or click and select files.  

You can now easily send an email of the appointment you have booked to your customer from the Engineer and Admin Cloud applications.

Simply set the customer email notification to on, check and change if necessary the customer email address and add optional additional subject and message details.

Your customer will receive all the details by email with a clickable ICS attachment which will place a diary item in their Outlook calendar.